Head of BRM
Executive Summary
Sophie Anastasov is a highly accomplished leader with over 35 years of experience in workers' compensation and occupational health and safety. Currently serving as the Head of BRM, Sophie has held significant national risk and compliance leadership roles at a major international insurer, directed workers' compensation compliance audits nationwide, and served as a Director with the Victorian regulator. Her deep industry expertise and strategic insight make her a trusted advisor to clients across all Australian jurisdictions. Sophie is known for her unwavering commitment to client success, providing expert guidance on operational models, compliance, and best practices for supporting employers and injured workers. Her leadership is characterised by a focus on continuous improvement, driving exceptional outcomes for both clients and their employees.
Qualifications and Experience
Lead Auditor in Quality Management Systems (C255232)
Bachelor of Arts, LaTrobe University
Melbourne Business School – Transformational Strategy
SRC Act Legislative Training Program
Comcare Licensee Auditor - Claims and Rehabilitation
Conducted Self-Insurance Claims Management and Rehabilitation Audits in:
Victoria
New South Wales
Queensland
South Australia
Western Australia
Tasmania
Capability
Sophie excels in relationship management and is integral to BRM’s success. She also brings her leadership expertise to conducting audits in state and Comcare jurisdictions, ensuring that clients receive personalised, trusted advice tailored to their specific needs.
Audit Operations / Senior Auditor
Executive Summary
Samantha Robinson brings 23 years of extensive experience in the workers' compensation industry, specialising in claims management, compliance, and performance improvement. Since joining BRM in 2008, Samantha has become known for her meticulous attention to detail and expertise in audit methodologies. She is also recognised for her strong project management skills, leading the planning and execution of client audits. Samantha’s commitment to excellence and her integral role within the team ensure that audits are aligned with best practices and client needs.
Qualifications and Experience
Diploma of Health Science, Endeavour College of Natural Health
Graduate Diploma in Arts (Political Science), The University of Melbourne
Bachelor of Arts, Victoria University of Technology
RABQSA-QM Quality Management Systems (#C06086)
SRC Act Legislative Training Program
Comcare Licensee Auditor - Claims and Rehabilitation
Conducted Self-Insurance Claims Management and Rehabilitation Audits in:
Victoria
New South Wales
Capability
Samantha plays a pivotal role in project managing client audits, scoping methodologies, and ensuring that every aspect of the audit process is carried out to the highest standards. Her excellent customer service skills, combined with her comprehensive knowledge of workers' compensation, make her an invaluable asset to the team. Samantha also continues to provide active involvement in claims audits, ensuring that clients receive the best possible outcomes.
National Lead Auditor
Executive Summary
Mark McTaggart is a trusted and highly regarded Auditor and Lead Auditor with over 30 years of experience in claims management and compliance. He is recognised for his senior leadership and expertise in workers' compensation across all Australian schemes. Mark’s extensive professional experience, coupled with his deep understanding of national workers' compensation legislation, has made him a go-to expert in the field. His insights and guidance are highly valued, making him a pivotal figure in ensuring compliance and optimising claims management processes across the country.
Qualifications and Experience
Lead Auditor in Quality Management Systems (#C129284)
Diploma in Occupational Health & Safety (partially completed)
Certificate IV in Financial Services
Certificate IV in Workplace Assessment and Training
Q-Comp Accredited Statutory Claims Officer, Queensland
SRC Act Legislative Training Program
Comcare Licensee Auditor since 2007 - Claims and Rehabilitation
Conducted Self-Insurance Claims Management and Rehabilitation Audits across:
Victoria
New South Wales
Queensland
South Australia
Western Australia
Tasmania
Northern Territory
Capability
Mark possesses excellent technical knowledge and a comprehensive understanding of national workers' compensation legislation.
National Technical Auditor
Executive Summary
Allan Louey is a collaborative and detail-oriented workers' compensation professional with extensive experience and technical expertise in key claims management and auditing activities that drive performance and accountability. Allan has managed claims teams and held leadership roles at Victorian WorkCover agents and has had senior audit roles at a regulator. He is particularly recognised for his in-depth technical knowledge of workers' compensation across Australia, with specialised expertise in the entitlement and calculation of weekly payments. Allan’s comprehensive understanding of these critical areas ensures accuracy and compliance, making him a highly respected authority in the field.
Qualifications and Experience
Bachelor of Arts, University of Melbourne
Diploma of General Insurance, Australian Insurance Institute
SRC Act Legislative Training Program
Comcare Licensee Auditor - Claims and Rehabilitation
Conducted Self-Insurance Claims Management and Rehabilitation Audits across:
Victoria
New South Wales
South Australia
Queensland
Northern Territory
Tasmania
Western Australia
Capability
Allan is well-respected in the industry for his technical expertise, teamwork, and focus on quality outcomes. His detailed understanding of workers' compensation legislation and his specialised knowledge of weekly payment entitlements and calculations further enhance his capability as a leading technical auditor.
Senior Auditor
Executive Summary
Ritu Barhmi is a seasoned Workers' Compensation and Injury Management professional with over twelve years of experience in claims and rehabilitation/return-to-work management for Australian and New Zealand jurisdictions within both insured and self-insured environments. She is recognised for her specialist technical knowledge of workers' compensation and her unwavering commitment to best practices. Ritu is an expert in the entitlement and calculation of workers' compensation benefits, ensuring that injured workers receive accurate and fair payments. Her focus on quality and compliance, combined with her detailed understanding of legislative and regulatory requirements, makes her a trusted authority in the field.
Qualifications and Experience
Post Graduate Certificate in Personal Injury Management (Scholarship from WorkSafe), Griffith University
Diploma in Personal Injury Management, Deakin University
Diploma in Professional Accounting (partially completed), Manukau Institute of Technology, Auckland, NZ
Master of Commerce (partially completed), Delhi University, India
Bachelor of Commerce (Hons.), Delhi University, India
Conducted Self-Insurance Claims Management and Rehabilitation Audits in:
Comcare
Victoria
New South Wales
Queensland
New Zealand
Capability
Ritu brings extensive technical expertise in workers' compensation legislation, particularly in entitlement calculations, ensuring compliance and process improvements for self-insured organisations. Her experience in training and mentoring claims teams, coupled with her dedication to best practices, results in consistently excellent outcomes and feedback.
Lead Auditor
Executive Summary
Tedra Boag brings over six years of experience in workers' compensation claims management, having worked with both nominal and specialised insurers, as well as at a regulatory body. Her background includes collaborating with national clients on audits, consulting on return-to-work and injury management programs and advising insurers on complex claims management. Tedra is deeply committed to ensuring best practices in workers' compensation, focusing on employer compliance and the accurate entitlement of injured workers. Her dedication to high standards makes her an invaluable asset in safeguarding the rights of workers and ensuring organisational adherence to legal requirements.
Qualifications and Experience
Lead Auditor Training
SIRA Return To Work Coordinator Training
Bachelor of Arts, University of Wollongong
Conducted Self-Insurance Claims Management in:
New South Wales
Queensland
Comcare
Capability
Tedra specialises in ensuring compliance with the regulatory bodies of each state, helping self-insured clients meet their legislative obligations and ensuring that injured workers receive the benefits to which they are entitled.
Senior Auditor
Executive Summary
Cathy brings over 30 years of experience to BRM including an extensive background in management, strategic and technical roles including operational injury management and national recruitment in Risk Management, OHS, Injury Management and Workers’ Compensation Claims for both state based and national organisations, including Victorian WorkCover Authority and Comcare.
Qualifications and Experience
Australian Health Practitioner Regulatory Agency (AHPRA) OCC0002107948
Mental Health First Aid Accreditation
Lead Auditor in OHS Management Systems (#C179784)
SRC Act Legislative Training Program
Return To Work Coordinator Training
Professional Certificate in HR Consulting, Monash University
Certificate in Leadership and Business Management, Monash Mt Eliza Business School, Monash University
Post Graduate Upper Limb Rehabilitation Certificate Course, La Trobe University, Carlton Campus in conjunction with Monash Faculty of Medicine
Bachelor of Applied Science (Occupational Therapy), Lincoln Institute, Carlton
Workplace rehabilitation provider evaluator (HWCA)
Conducted Self-Insurance Claims Management and Rehabilitation Audits in:
Victoria
New South Wales
Queensland
Capability
Cathy has an outstanding reputation for providing excellent client service and building strong business relationships to support mutually beneficial outcomes.
OHS Lead Auditor
Executive Summary
Peter has provided audit services to clients both nationally and internationally in a broad range of industries including construction, chemical (including major hazard facilities), food, government, manufacturing, mining, petroleum, rail, telecommunications, hospitality, transport and logistics, and utilities including electricity, gas and water. Peter has over 4,000 audit days experience as an OHS auditor.
Qualifications
Lead OHS Auditor since 1998, Exemplar Global, Exemplar Global Recognition of 20+ years of certification
Certificate IV OHS
Diploma OHS
Degree Applied Chemistry
Graduate Diploma Applied Colloid Science
Licensed Quarry Manager
Current High Risk License Forklift
Capability
Experienced safety management system auditor using the national audit tool across state based and commonwealth jurisdictions, for existing self-insurers and for clients seeking a self-insurance licence. In depth knowledge of practical and effective management systems across a broad group of industry sectors. Excellent communicator at all levels with a strong coaching focus. Peter is also a current panel member with Comcare for OHS management system auditing of self-insurers.
WHS Lead Auditor
Executive Summary
Michael is a highly experienced WHS professional with a proven track record of success in providing strategic advice and program delivery in WHS management in one of Australia’s largest organisations.
Qualifications
BSc (Hons), Biology
PhD, Microbiology
Graduate Diploma of Occupational Hazard Management
Exemplar Lead WHS Auditor, Certificate Number 115341
Chartered Professional Member, Safety Institute of Australia
Capability
As an executive mentor, Michael provides masterful advice by developing and implementing sustainable approaches to WHS governance, assurance, and self-insurance.
Michael assists executives in building and implementing sustainable WHS strategies, WHS risk governance and assurance programs and initiative.
Advises on Health and Safety Management Plans relating to major infrastructure projects in Melbourne.
Long-term relationships with executive managers as a trusted WHS advisor.